Custom builds

When the original is no longer made

Equipment routinely outlives its parts catalogue. If the element you need was discontinued, we can have one built to the original dimensions and ratings — usually far cheaper and faster than replacing the equipment around it.

What we need from you

The more of this you can supply, the tighter the build. Photographs against a tape measure cover most of it.

  • Overall dimensions — length, width, and depth of the element as fitted
  • Mounting arrangement — flange or bracket dimensions, hole spacing, thread size
  • Coil geometry — number of passes or bends, and the spacing between them
  • Electrical ratings — voltage, wattage, and phase from the equipment nameplate
  • Terminal style and orientation — where the connections come off and how they land
  • The old element itself, if you still have it — photographs of a failed part tell us a great deal

Take the ratings from the equipment, not the building

Voltage and phase must come off the equipment nameplate rather than being assumed from the building service. A 600V three-phase supply does not mean every element in the building is 600V three-phase, and getting this wrong wastes a custom build.

How the process runs

  1. You send what you have. Photos, measurements, the old part, the nameplate — whatever exists.
  2. We come back with questions. There are almost always one or two dimensions that need confirming. We ask rather than guess.
  3. You approve a written specification. Every dimension and rating in writing, plus a firm lead time and price, before anything is built.
  4. We build and ship. Against the approved specification, nothing changed without telling you.

What we build most

Commercial HVAC duct heaters. Frames vary widely by manufacturer and vintage, and original parts are frequently obsoleted while the equipment stays in service for decades.

Industrial and process elements. Where equipment was built for a specific application and never had a mass-market replacement.

Older kiln elements. Where a manufacturer has stopped supporting a discontinued model, but the kiln itself is still perfectly good.

Lead times

Honestly quoted up front rather than after you have committed. Stock-profile elements move quickly. Genuinely custom geometry takes longer. You will have a firm date before you approve the order, and if something slips we tell you rather than letting you find out from a tracking page.

Get a quote

Start a custom element quote

Send photos, dimensions and the nameplate ratings. We will come back with questions if anything is unclear, then a written specification.

Send us a photo

Any one of these gets us started. All three and we can usually quote same day.

A clear shot of the rating plate is usually all we need — you do not have to know the part number.

Only if you have it in front of you. Most people don't, and the photo covers it.

ohms

Optional, but it is the one number we cannot work out any other way — it verifies everything else. Not sure how?

Sets the replacement cycle — elements are measured in firings, not months.

We reply within one business day. No obligation, no account needed.

Call (647) 718-1514