Get in touch

Tell us what you are replacing

You do not need to know the part number. A photo of the rating plate, or even just the make and model, is enough for us to identify the exact element. We reply within one business day.

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Your name

Phone (optional)

What are you replacing?

Send us a photo

The data plate Usually inside the lid or on the control box

Inside the kiln So we can see how the elements run

The old element Next to a tape measure if you have one out

Any one of these gets us started. All three and we can usually quote same day.

A clear shot of the rating plate is usually all we need — you do not have to know the part number.

Make, model and serial (optional)

Only if you have it in front of you. Most people don't, and the photo covers it.

Supply voltage (optional)

Number of elements (optional)

Do you still have the old element? Can you put a multimeter across it?

ohms

Optional, but it is the one number we cannot work out any other way — it verifies everything else. Not sure how?

How often do you fire?

Sets the replacement cycle — elements are measured in firings, not months.

How did you hear about us?

Anything else (optional)

Tell us your firing schedule and we'll flag when you're likely due for a new set.

We reply within one business day. No obligation, no account needed.

Other ways to reach us

Phone: (647) 718-1514
Email: reliableheatingcoil@gmail.com
Hours: Monday to Friday, 8am to 6pm ET
Location: 2705 19th Avenue, Markham, ON L6C 1L7

What helps us most

A clear photo of the rating plate beats a transcribed model number every time — plates carry more information than most people think to copy down, and photographs do not have typos. If you have the old element out, a photo of the terminal end helps too.

Not sure it is the element?

Ask us anyway. We would rather spend ten minutes helping you rule it out than sell you a part you did not need. Our resistance test tool is a good starting point if you have a multimeter.

Serving

Markham, Toronto, Richmond Hill, Vaughan, Scarborough, North York, Mississauga, Brampton, Oakville, Burlington, Hamilton, Oshawa, Barrie, Kitchener-Waterloo, Ottawa, and shipping to every province and territory in Canada.